You've got questions? We have answers.

Typically 30 minutes. Patients will receive a provisional letter from IDPH which is your temporary cannabis card for the first 90 days. You will receive this letter after your visit(s) with the doctor. Your actual medical cannabis card arrives 90 days later.

• Absolutely. If we fail to help you find a doctor to certify you, Medical Cannabis Doctors has a satisfaction guarantee policy. 100% risk free. You get your card or your money back. Refunds take 2-5 days to post to your account.

• We like to leave the medical stuff up to the Physicians. This question can be answered during your consultation with a licensed Illinois Physician. Simply put, tons of patients suffer from underlying conditions that qualify them for a medical cannabis card. Your treatment and care is decided by you and your physician. Remember, if you are not certified, you get your money back.

• There is many benefits to having a medical cannabis card. Patients can grow their own medicine, they also pay no high state tax at checkout and have a wider variety of products to choose from. Shortages happen and when they do, patients are priority.

• Patients no longer have to register at one dispensary. You can use all 55 medical dispensaries in Illinois.

• The fee you pay at the time of booking gives you access to our platform and covers your consultation fee. That fee is NOT for the state of Illinois medical cannabis card yearly fee. All patients must pay the IDPH yearly fee as listed on the state website.

• NO. We are not a dispensary and do NOT sell any cannabis derived products. We DO however sell hemp derived products for those that do not wish to get high from cannabis but still seek cannabidiol products.

• New Patient Telemed Visit

• No! Your initial fee of $250 or if you choose the 1 year option for $125, gives you full access to our platform and patient portal to connect to your certifying Physician any time you'd like.

• Telemedicine allows you to see a Physician from the comfort of your own home. Our HIPAA compliant booking & virtual platform is easy to use and is secured on a state of the art cloud with the most powerful defensive cyber security available today. Dedicated Firewalls with 24/7 real time monitoring, you and the information you share are always safe on our platform. To join the platform, simply click the text message link you receive after booking an appointment, provide your booking info and sign into our virtual waiting room. No apps, downloads or sensitive info is needed to join. Your personal health information is only visible and shared with your doctor.

In-Person Visits are unavailable at this time. Physicians will resume In-person visits when the time is right and everyone is safe from Covid-19.

• MCD is not affiliated with ANY other cannabis clinics or dispensaries. MCD has 1 location in Villa Park. We are NOT affiliated with Illinois Department of Public Health. We are not affiliated with the providers that use our platform.

You will need a valid Illinois state ID or DL for your appointment. 

If your current address is NOT on your ID or DL, you must have one piece of mail with the current address to go along with the ID or DL. If you have an "out of state ID/DL" you will need 1 proof of residency for Illinois to go with your ID/DL.

Veterans also need a DD-214. SSDI patients will need their statement of benefits. All patients will need a debit or credit card to pay IDPH the yearly cardholder fee. Lastly, you will need access to your email address to verify your IDPH account.

• You must reset your password or call IDPH at 855-636-3688

MCD staff will never ask you for your social security number. Your certifying physician will  need the last four digits of your social in order to certify you for the program. Failure to provide the last four of your social accurately will result in a denial by the state of Illinois.

• Yes. In most circumstances your Physician will assist you with these forms. 

• After your appointment with one of the medical cannabis doctors on our platform, an advocate will assist you with the completion of your registration. This service is complimentary and optional. You may also complete this at home on your own. Typically the doctors do not help with this part of the process. Don't worry, we've got you covered.

Commercial drivers license holders, police officers, probation officers and school bus drivers. Federal employees.

Depending on your condition, your certification is valid for 3 years up to a lifetime. Physicians have the option to certify a lifelong condition. You must follow up and maintain your relationship with your physician or your certification may be cancelled or revoked by them.